Obasan Wool Topper
To assure the highst quaility and standards of Obasan's mattresses and pillows Obasan does not premake any of their products. Everything is made fresh and new as our orders come in. Sometimes, during busy times of the year their factory can get overloaded with orders and delay may occur. If that happens we will notify you promptly.
Obasan Mattresses are made in Canada with the finest materials. We invite you into the store for a custom fit mattress designed for you and your sleeping needs.
Obasan Generally Takes 15 Business days to manufacture and ship to our facility.
Delivery & Set Up
Obasan Mattresses come in individual boxes and require additional set up. If you live locally in the state of florida our expert team will help you with assmbly. If you do not live in Florida I would suggest 2 people to help assemble. The product is marked for you for quick and easy assembly.
Pillows & Toppers
If we do not have your pillow in stock it could take up to two weeks to manufactre and ship.
All Materials that Obasan uses are 100% Certified.
From the Organic Pillows, Protectors, to the Latex.
GOLS - LATEX
GOTS- Certified Wool Fabric - Headboards
GOTS - Certfied Linen Fabric - Foundations
Wool- Natural Spruce wood
All Products are manufactured in North America - Product of Canada
Obasan wants you to be completely satisfied with your new mattress that is why they offer a full 6 MONTHS to exchange the layers of your mattress. They promise to deliver the best, most comfortable, customized sleep sytem you have ever owned. Enjoy the full benifits of Obasans Comfort Policy when you purchase the Studio or the Essentials collection mattresses. We ask that you sleep on your mattress for at least 3 weeks before reselecting a layer or changing your layers. Giving your body at least 3 weeks will help you to adjust to your new mattress.
- 6 months to reselect a Layer
- Free Layer Exchange
- Free Shipping
Foundations: We are unable to provide a Satisfaction exchange on foundations.
Height of Foundation: If you are needing to adjust the height of your foundation you may opt for lower legs if needed, however we are unable to ad height to the standard legs.
Headboards: Since the headboards are custom made and very expensive we are unable to provide a satisfaction guarantee on the headboards.
Pillows: Feel Free to Return your pillow to the store within 5 days of purchase. Pillows must be in its original packaging. If you recieve pillows free during a promotion or sale we will be unable to offer a refund.
Sheets & Mattress Protector: Please return your item to our store within 5 days of purchase in original packaging. If this was a promotional item or a sale item we will be unable to offer a refund.